Policies at Jorge and pets

Our store policies  are  when  you  procede an order to be  ship   it can not be undo  and  when  booking a  date on pick up    we will just hold  the fish or animal for that  day   if past will be   restoke to store  for people to purchace  . DOA  live  arival  garantee   will acepted  within  5 hours of fish being deliver  we need  a picture  on fish on  the shipping bag and  a  video   and    the  refund  will apply  as  store credit  shippibg fee will not  be refuded